Parent FAQ's
Frequently Asked Questions
Starting the journey of choosing a day nursery can feel like a big step, and we understand that it might bring up lots of questions and concerns as you navigate this important decision. That’s why we’ve put together this list of Frequently Asked Questions to help guide you and provide the information you need to feel confident and reassured.
To book a place, schedule a personal tour by contacting our Nursery Managers via telephone or email. A £60.00 administration fee secures your spot and covers settling-in sessions.
After securing your place, you will receive a registration pack to fill out, which can be completed online or on paper.
Yes! We offer a tailored settling-in period, including the 3 settling-in sessions, to help your child adjust and meet their Key Person.
The first session (1 hour) is with you and your child.
The next two sessions (1.5 hours each) are for your child to spend time with us, helping them adjust and feel comfortable.
You'll receive updates via the Blossom Parent App.
A Key Person is a dedicated member of staff assigned to your child. They are responsible for ensuring your child’s emotional well-being, tracking their development, and providing you with regular updates. They are your main point of contact for any questions or concerns and work closely with you to support your child’s learning journey.
Your Key Person, along with a buddy Key Person, ensures your child has continuity of care, even during staff absences.
We use the Blossom Educational Parent App to keep you connected with your child’s day. This secure app provides real-time updates, including photos, videos, and detailed notes on your child’s activities, meals, and nap times.
The app also allows you to actively participate in your child’s learning journey by sharing your own observations, milestones, and suggestions with their Key Person.
Your Key Person, along with a buddy Key Person, ensures your child has continuity of care, even during staff absences.
Yes, we provide funded places for:
- 9-month-olds (eligible criteria apply).
- 2-year-olds (15 hours for eligible families).
- 3-4-year-olds (15 or 30 hours depending on eligibility).
To check your eligibility and learn more, visit www.childcarechoices.gov.uk. Our Nursery Manager is also available to guide you through the process of applying for funded places.
The app also allows you to actively participate in your child’s learning journey by sharing your own observations, milestones, and suggestions with their Key Person.
Your Key Person, along with a buddy Key Person, ensures your child has continuity of care, even during staff absences.
Your child should bring:
- A named bag (not too large).
- Spare clothes, including underwear if potty training.
- Seasonal items, such as wellies, a coat, sunscreen, or a hat, depending on the weather.
- Prescribed medicine, if needed, clearly labelled with your child’s name and instructions.
Please ensure all items are labelled to avoid loss.
- 9-month-olds (eligible criteria apply).
- 2-year-olds (15 hours for eligible families).
- 3-4-year-olds (15 or 30 hours depending on eligibility).
To check your eligibility and learn more, visit www.childcarechoices.gov.uk. Our Nursery Manager is also available to guide you through the process of applying for funded places.
The app also allows you to actively participate in your child’s learning journey by sharing your own observations, milestones, and suggestions with their Key Person.
Your Key Person, along with a buddy Key Person, ensures your child has continuity of care, even during staff absences.
At Sherwood Green, your child will enjoy a wide range of exciting activities designed to support their learning, development, and overall well-being. Activities include lots of messy play like painting, crafting, and sensory activities to inspire creativity and curiosity. Daily outdoor play to explore, run, and discover the world around them.
Fun games, stories, and interactive sessions that develop early literacy, numeracy, and social skills.
Yoga, dance, and sports to keep them active and moving. Opportunities to make friends, share, and build confidence.
We promise your child will love it! Every day is full of fun, learning, and discovery at Sherwood Green!
We provide a calm and comfortable environment to help children rest during their time at nursery.
- Younger babies: Sleep in cots or mats with their own labelled bedding. Staff follow individual sleep routines as discussed with parents, ensuring consistency and comfort.
- Older children: Use sleep mats with clean, labelled bedding that is laundered weekly or more frequently if needed.
Fun games, stories, and interactive sessions that develop early literacy, numeracy, and social skills.
Yoga, dance, and sports to keep them active and moving. Opportunities to make friends, share, and build confidence.
We promise your child will love it! Every day is full of fun, learning, and discovery at Sherwood Green!
Our staff follow a gentle and nurturing approach to help children settle for sleep. Each child’s individual routine and preferences are respected, ensuring they feel comfortable and secure.
- Younger babies: Sleep in cots or mats with their own labelled bedding. Staff follow individual sleep routines as discussed with parents, ensuring consistency and comfort.
- Older children: Use sleep mats with clean, labelled bedding that is laundered weekly or more frequently if needed.
Fun games, stories, and interactive sessions that develop early literacy, numeracy, and social skills.
Yoga, dance, and sports to keep them active and moving. Opportunities to make friends, share, and build confidence.
We promise your child will love it! Every day is full of fun, learning, and discovery at Sherwood Green!
Yes, at Sherwood Green Nursery, each child is provided with their own individual bedding, which is clearly labelled to ensure personal use. We maintain high standards of hygiene by laundering the bedding at least once a week.
- Younger babies: Sleep in cots or mats with their own labelled bedding. Staff follow individual sleep routines as discussed with parents, ensuring consistency and comfort.
- Older children: Use sleep mats with clean, labelled bedding that is laundered weekly or more frequently if needed.
Fun games, stories, and interactive sessions that develop early literacy, numeracy, and social skills.
Yoga, dance, and sports to keep them active and moving. Opportunities to make friends, share, and build confidence.
We promise your child will love it! Every day is full of fun, learning, and discovery at Sherwood Green!
Yes, all our staff are DBS-checked as part of our hiring process, and checks are renewed every two years. Additionally, most of our team hold Level 3 childcare qualifications or higher. Staff who are not yet qualified are actively studying toward their Level 3 certification, ensuring they meet the highest standards.
- Younger babies: Sleep in cots or mats with their own labelled bedding. Staff follow individual sleep routines as discussed with parents, ensuring consistency and comfort.
- Older children: Use sleep mats with clean, labelled bedding that is laundered weekly or more frequently if needed.
Fun games, stories, and interactive sessions that develop early literacy, numeracy, and social skills.
Yoga, dance, and sports to keep them active and moving. Opportunities to make friends, share, and build confidence.
We promise your child will love it! Every day is full of fun, learning, and discovery at Sherwood Green!
Yes, we prioritise safety, and all staff complete regular First Aid training. This ensures they are prepared to handle any emergencies that may arise.
- Younger babies: Sleep in cots or mats with their own labelled bedding. Staff follow individual sleep routines as discussed with parents, ensuring consistency and comfort.
- Older children: Use sleep mats with clean, labelled bedding that is laundered weekly or more frequently if needed.
Fun games, stories, and interactive sessions that develop early literacy, numeracy, and social skills.
Yoga, dance, and sports to keep them active and moving. Opportunities to make friends, share, and build confidence.
We promise your child will love it! Every day is full of fun, learning, and discovery at Sherwood Green!
Our ratios follow the Early Years Foundation Stage (EYFS) guidelines:
- 0-2 years: 1 adult : 3 children
- 2-3 years: 1 adult : 4 children
- 3+ years: 1 adult : 8 children (or 1:13 if an Early Years Teacher or Practitioner is present).
These ratios ensure your child receives the attention and care they need.
After securing your place, you will receive a registration pack to fill out, which can be completed online or on paper.
We provide freshly prepared meals cooked daily by our Nursery Chef, including:
- Breakfast: 7:30-8:30 am
- Morning Snack: 10:00 am
- Lunch: 11:00-11:45 am
- Afternoon Snack: 2:00 pm
- Tea: 3:30 pm
Our menus cater to all dietary requirements, including Halal, Kosher, vegetarian, and allergy-specific needs.
The first session (1 hour) is with you and your child.
The next two sessions (1.5 hours each) are for your child to spend time with us, helping them adjust and feel comfortable.
You'll receive updates via the Blossom Parent App.
Our nurseries feature secure door entry systems to ensure the safety of children, staff, and visitors. Only authorized individuals can enter the premises, giving you peace of mind about your child’s safety.
Outdoor play is a daily activity at our nurseries, rain or shine! We believe that fresh air and active play are essential for children’s health and well-being.
Yes! We provide a range of fun and engaging activities, including:
- Moo Sensory Classes for babies
- Phonics programs with Robot Reg
- Dance and sports classes
- Shake, Rattle, and Boogie sessions
These activities enhance learning and development while keeping children entertained.
Yes, we host parent evenings twice a year. These meetings provide an opportunity to discuss your child’s progress and development with their Key Person face-to-face.
Absolutely! We welcome children with Special Educational Needs and Disabilities (SEND). Our dedicated SENDCo works closely with families to provide tailored support, advice, and guidance, ensuring every child thrives in our care.
For detailed information about fees, please contact the Nursery Manager directly. They will provide a clear breakdown and explain any additional costs, such as meals.
Yes, a £60.00 deposit is required to secure your child’s place (£30.00 for siblings). This deposit ensures your child’s spot and includes settling-in sessions to help them adjust to the nursery environment.
To book an extra session for your child, simply send us an email with the details of your request, including the preferred date and time. Our Nursery Manager will confirm availability and update your child’s schedule accordingly.
Yes, nursery fees are charged for Bank Holidays and any days your child is absent. This is because your child’s place is reserved exclusively for them, and operational costs remain the same regardless of attendance.